Privacy Policy

Information Collection:

  • At HIGH LEVEL SERVICES Lic. #1103464, we value the privacy of our customers. We collect personally identifiable information, such as names, email addresses, phone numbers, residential addresses and any other relevant information that visitors voluntarily provide through our website or when communicating with us.
  • In addition to personal information, we collect data necessary for the service request process, such as project details, location, property size, construction type, estimated budget, design preferences and any other relevant information that helps us understand our customers’ specific needs.

Use of Information:

  • Service Customization: We use the information collected to customize the customer experience and provide services tailored to your needs and preferences. This includes offering personalized recommendations, developing detailed proposals, and providing solutions that align with the specifications of each project.
  • Customer Communication and Support: The information collected is used to respond to inquiries, provide accurate estimates, coordinate appointments, schedule construction or remodeling jobs, and maintain effective communication with our customers throughout the process.

Disclosure of Information:

  • Confidentiality: We guarantee the confidentiality and security of the information collected. We undertake not to share, sell or disclose customer personal data to third parties, except when necessary to provide the requested services or comply with legal obligations.
  • Service Providers: In some cases, we may share information with outside vendors, such as contractors, architects, engineers, material suppliers or transportation companies, solely for the purpose of carrying out projects commissioned by our customers. All of our suppliers are subject to strict confidentiality and data security policies.

Cookies and Similar Technologies:

  • Use of Cookies: We use cookies and similar technologies to enhance the user experience on our website. These technologies allow us to collect data about user interaction with our site, analyze trends, administer the site efficiently, and customize content based on user interests. Users have the option to accept or decline cookies through their browser settings, although disabling cookies may affect the functionality of the site.

Data Security:

  • Security Measures: We implement physical, technical and administrative security measures to protect our customers’ personal information from unauthorized access, misuse, loss or alteration. This includes the use of firewalls, data encryption, access controls and other industry-standard security practices.

Términos de Servicio y Condiciones de Uso:

Acceptable Use:

  • Service Requests: Users are responsible for providing accurate and complete information when requesting our construction, remodeling or other services. The information provided must be truthful and updated to ensure effective communication and a smooth work process.
  • Active Collaboration: We expect active collaboration from our clients during project development. This includes providing timely feedback, approving designs and materials, and coordinating work schedules to ensure efficient and satisfactory project progress.

Intellectual Property:

  • Copyright and Ownership: All content, including images, text, logos, designs and documents on our website and related materials, are the exclusive property of HIGH LEVEL SERVICES Lic. #1103464 and are protected by copyright and other intellectual property laws. Unauthorized use of any material on the site is strictly prohibited.

Responsabilidades del Cliente:

  • Information and Authorization: Clients are responsible for providing accurate and complete information about their projects, as well as obtaining the necessary authorizations, permits or licenses to carry out construction or remodeling work. HIGH LEVEL SERVICES Lic. #1103464 is not responsible for legal problems arising from the client’s lack of authorization or regulatory compliance.
  • Care of Property: Clients are responsible for ensuring a safe working environment and protecting their property and belongings during the development of the project. HIGH LEVEL SERVICES Lic. #1103464 is not responsible for property damage caused by pre-existing conditions, accidental actions or negligence on the part of the client.

Limitation of Liability:

  • Service Guarantee: We are committed to perform our services with professionalism and technical skill, meeting industry quality standards. However, we cannot guarantee specific or defect-free results, as the success of each project is subject to multiple variables and circumstances beyond our control.
  • Limitation of Damages: In no event shall HIGH LEVEL SERVICES Lic. #1103464 be liable for any direct, indirect, incidental, consequential, special or punitive damages arising out of the performance of our services, including, but not limited to, lost profits, loss of data, business interruption or property damage.

Modifications and Updates:

  • Policy Revision: We reserve the right to update and modify our privacy policies, terms of service and terms of use at any time without notice. Updated versions will be posted on our website and will be effective immediately upon posting.
  • Notification of Changes: Users are advised to periodically review our policies and conditions to stay informed of any changes. Significant changes will be notified through our website or other appropriate channels.

Aceptación de Términos:

  • User Consent: By accessing and using our website, as well as requesting our services, users agree to these privacy policies and terms of service in full. Continued use of the site constitutes acceptance of any modifications made to these policies.